PENGARUH PERSEPSI KUALITAS, CITRA MEREK DAN ETNOSENTRISME KONSUMEN TERHADAP MINAT PEMBELIAN PRODUK SOMETHINC
DOI:
https://doi.org/10.37932/j.e.v12i2.564Keywords:
persepsi kualitas, citra merek, etnosentrisme konsumen, minat pembelianAbstract
Penelitian ini bertujuan untuk mengetahui pengaruh antara persepsi kualitas, citra merek, dan etnosentrisme konsumen terhadap minat pembelian produk Somethinc. Riset ini memakai pendekatan kuantitatif metode asosiatif kausal. Terdapat 97 responden diambil dalam penelitian ini, dengan populasi pembeli yang tertarik dan minat membeli produk Somethinc dan berusia berusia minimal 17 tahun. Teknik dalam menentukan dan menarik sampel sebagai data peneliti memanfaatkan probability sampling dan purposive sampling. Dalam menyebarkan angket serta mengumpulkan data, dari penyebaran tersebut peneliti menggunakan kuesioner dengan skala likert dimulai dari 1 hingga 5 yang menyatakan sangat tidak setuju hingga sangat setuju. Data yang telah dianalisis dengan software SPSS menggunakan metode regresi linier berganda. Dalam temuan riset menyatakan bahwa variabel persepsi kualitas dan citra merek keduanya signifikan dan memiliki pengaruh terhadap niat beli, sedangkan variabel etnosentrisme konsumen (signifikan negatif) tidak signifikan pada minat pembelian. Hasil penelitian ini digunakan sebagai masukan bagi marketing dengan memperhatikan kualitas, merek, dan etnosentrisme konsumen untuk meningkatkan penjualan.This study aims to determine the effect of perceived quality, brand image, and consumer ethnocentrism on interest in purchasing Somethinc products. This research uses a quantitative approach to the causal associative method. There are 97 respondents taken in this study, with a population of buyers who are interested and interested in buying Somethinc products and are at least 17 years old. Techniques in determining and drawing samples as research data utilize probability sampling and purposive sampling. In distributing questionnaires and collecting data, from the distribution the researchers used a questionnaire with a Likert scale starting from 1 to 5 which stated strongly disagree to strongly agree. Data that has been analyzed with SPSS software using multiple linear regression method. The research findings state that the perceived quality and brand image variables are both significant and have an influence on purchase intention, while the consumer ethnocentrism variable (significantly negative) is not significant on purchase intention. The results of this study are used as input for marketing by paying attention to quality, brand, and consumer ethnocentrism to increase sales.References
Aaker, D. A., & Biel, A. L. (2009). Brand Equity and Advertising: Advertising Role in Building Strong Brand. Lawrence Erlbaum Associates, Inc.
Anggasari, P., Yuliati, L. N., & Retnaningsih. (2013). Pengaruh Etnosentrisme terhadap Sikap, Preferensi dan Perilaku Pembelian Buah Lokal dan Impor. Jurnal Manajemen & Agribisnis, 10(2), 128-136. https://journal.ipb.ac.id/index.php/jmagr/article/view/8485/6642
Asshidin, N. H. N., Abidin, N., & Borhan, H. B. (2016). Perceived Quality and Emotional Value That Influence Consumer’s Purchase Intention Towards American And Local Product (Vol. 35). Procedia Economic and Finance. https://doi.org/10.1016/S2212-5671(16)00078-2
Durianto, D. (2011). Strategi Menaklukkan Pasar Melalui Riset Ekuitas & Perilaku Merek (XX ed.). PT. Gramedia Pustaka Utama.
Dwitari, D. M., & Kusdibyo, L. (2019). Mengukur Sikap dan Minat Beli Konsumen Terhadap Produk Skin Care dengan Menggunakan Brand Image Merek Lokal. Industrial Research Workshop and National Seminar, 10(01), 686-696.
Erdogan, E., & Burucuoglu, M. (n.d.). The Effect of Consumer Ethnocentrism, Cosmopolitanism and Patriotism on Product Evaluations in Turkey. ResearchGate. https://www.researchgate.net/publication/299471070_The_Effect_of_Consumer_Ethnocentrism_Cosmopolitanism_and_Patriotism_on_Product_Evaluations_in_Turkey
Fauzi, F., & Asri, R. (n.d.). Pengaruh Etnosentrisme, Citra Merek, dan Gaya Hidup Terhadap Keputusan Pembelian Batik (Studi Pada Konsumen Di Wilayah Jakarta Barat). Jurnal Managemen Pemasaran, 14(2), 86-95. 10.9744/pemasaran.14.2.86
Ferdinand, A. (2006). Metode Penelitian Manajemen : Pedoman Penelitian untuk Penulisan Skripsi, Tesis, dan Disertasi Ilmu Manajemen. Badan Penerbit Universitas Diponegoro.
Gunawan, N. F. (2021, Januari 8). Pengaruh Harga, Kualitas Produk, dan Citra Merek Terhadap Minat Beli Pada Two Good Bakery. Jurnal Mitra Manajemen, 4(12), 1617-1634. http://www.e-jurnalmitramanajemen.com/index.php/jmm/article/view/491/439
Indonesia's Cosmetic Industry: The Rise of Halal Cosmetics. (2018). Global Business Guide Indonesia. Retrieved 2 28, 2022, from http://www.gbgindonesia.com/en/ manufacturing/article/2018/indonesia_s_cosmetics_industry_the_rise_of_halal_cosmetics_11842.php
Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.). Pearson Education.
Martini, T. (2015, februari). Analisis Pangaruh Harga, Kualitas Produk dan Desain Terhadap Keputusan Pembelian Kendaraan Bermotor Merek Honda Jenis Skutermatic. Jurnal Penelitian, 9(1), 113-132. https://journal.iainkudus.ac.id/index.php/jurnalPenelitian/article/view/854/802
Murti, W., & Fernandez, D. (2019). Analisis Gaya Hidup dan Etnosentrisme Konsumen Terhadap Persepsi Kualitas Serta Implikasinya Terhadap Niat Beli Konsumen (Studi Kasus Pada Pengguna Smartphone Smartfren Andromas Pengunjung ITC Roxy Mas Jakarta). Jurnal Manajemen FE-UB, 07(01), 141-160.
Rahmawati, N. A., & Muflikhati, I. (2016). Effect of Consumer Ethnocentrism and Preceived Quality of Product on Buying Behavior of Domestic and Foreign Food Products: A Case Study in Pekanbaru, Riau, Indonesia. Jurnal of Consumer Sciences, 01(01), 1-13.
Schiffman, L. G., & Kanuk, L. L. (2007). Perilaku Konsumen (Z. Kasip, Trans.). Penerbit Andi.
Senavirathne, T.N., & Kumaradeepan, V. (2020). Evaluation Of Consumer Attitudes Towards Purchase Intention On Women's Skincare Products in Sri Lanka: Special Reference To Anuradhapura District. Jurnal of Business Management, 3(1), 84-97.
Shahnaz, N. B. F., & Wahyono. (2016, Desember). Faktor yang Mempengaruhi Minat Beli Konsumen di Toko Online. Management Analysis Journal. http://maj.unnes.ac.id
Sugiyono. (2014). Metode Penelitian Pendidikan Pendekatan Kuantitatif, Kualitatif, dan R&D. Alfabeta.
Tjiptono, F. (2008). Strategi Pemasaran (3rd ed.). CV Andi Offset.
Downloads
Published
How to Cite
Issue
Section
License
Copyright Notice
Copyright
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License that allows others to share the work with an acknowledgment of initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) before and during the submission process, as it can lead to productive exchanges and earlier and greater citation of published work (See The Effect of Open Access).
License
You are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material
- for any purpose, even commercially.
Under the following terms:
-
Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
-
ShareAlike — If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Jurnal Ekobis: Ekonomi Bisnis & Majemen is licenced under Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0).
Privacy Statement
The names and email addresses entered in this journal site will be used exclusively for the stated purposes of this journal and will not be made available for any other purpose or to any other party.